Quality Management and Elderly Care Service Improvement
Module Description
Quality management is a crucial need for healthcare organizations such as elderly care homes and clinics. It is important because it has a direct impact on human lives and wellbeing.
Elderly Care institutions have to ensure that they constantly evaluate their internal processes and service delivery to ensure that the quality of care delivered is of top standard.
This module provides comprehensive coverage of the theoretical and practical aspects of quality at different levels of elderly care implementation and delivery.
The aim of this module is to enable healthcare managers and other health professionals in the implementation of quality management and continuous quality improvement in their settings.
Entry Requirements
Candidates who apply for this course must possess one of the following:
- a Level 6 degree in a related field;
OR
- a Level 5 diploma or higher diploma and 5 years’ work experience in a supervisory or managerial role.
Preference is given to applicants having a Level 6 degree in a discipline related elderly care and a minimum of 3 years’ work experience in management within the sector.
Target Audience
The target group covers, but is not limited to:
- Care Home Managers and Directors
- Personnel involved in the administration of care to the elderly
- Educators
- Welfare Officers
- Human Resources and Operations Managers involved in the administration of care for the elderly
- Middle Management (such as. senior care workers etc.)
- Personnel involved in family counselling and counselling of the elderly
- Nurses
- Medical Doctors
- Allied health professionals, such as physiotherapists, dieticians etc.
Career Paths
The potential positions for which this programme aims to prepare could be: Elderly Care Home Managers/Directors, Elderly Home Chief Executive Officers/ Chief Financial Officers/Human Resources Managers.
It is designed to improve the prospect of employment and career progression in areas including, but not limited, to:
- Community/social services agencies for the elderly;
- Religious organisations which provide care for the elderly;
- Healthcare and long-term care agencies and institutions (state and private).
How you’ll be assessed
The course comprises:
- Evening classes for part-time courses.
- Classes held throughout the day for full-time courses.
- Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
- Self-study hours comprising research, reading and assignment work.
Assessment
Assessment is carried out via two mandatory components:
- Modular Assessment
- Dissertation Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Additional Info
Upon successfully completing the course, you will be able to get 70% of the course fees back through the Get Qualified scheme.**
Due to the modular structure of the course, you may also opt to take individual modules as stand-alone. The entry requirements still apply.***
*Prices are applicable to students who reside in Malta at the time of applying.
**Terms and conditions apply.
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to: |
Knowledge: At the end of the module/unit the learner will have been exposed to the following: Quality Management:
Role of Policy in Advancing Quality
Management Functions and Measures
Quality Management Tools
Setting Improvement Goals in Complex Systems
Future of Quality in Healthcare
Skills: At the end of the module/unit the learner will have acquired the following skills:
Judgment Skills and Critical Abilities: The learner will be able to:
Module-Specific Communication Skills: The learner will be able to:
Module-Specific Learner Skills: The learner will be able to:
Module-Specific Digital Skills and Competences: The learner will be able to:
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