Operations Management
Module Description
In this unit learners will gain knowledge on the importance and benefits of operations management. Learners will become familiar with the main operations function and managing processes.
In this course learners will understand the product design and services and how to examine operations management performance objectives.
In addition, learners will gain basic knowledge on the operations model, layout and flow.
Learners will be introduced to the nature of planning and control; capacity planning and control; inventory planning and control; and the supply chain and control.
Entry Requirements
Candidates who apply for this course must possess:
- a qualification at MQF Level 4 (one ‘A’ Level or equivalent in any subject)
AND
- a pass in English* and Mathematics at MQF Level 3 (‘O’ Level or equivalent).
Preference is given to applicants having a year of work experience related to the field of study.
*Students whose first language is not English will be required to demonstrate evidence of an adequate level of English proficiency.
Target Audience
This course is targeted at people who wish to have a thorough background in management in order to progress further in their careers, such as:
- Supervisors
- Coordinators
- Assistant Managers
- Junior Managers
- Middle Managers
- Project Coordinators/ Project Managers
The target group can also be extended to groups that have significant management experience but lack a formal qualification, such as managing directors and officers.
Module / Unit Instructions
The proposed structure comprises a blended approach promoting the building of a community of practice via peer-to-peer learning. The structure uses primarily two dimensions of teaching-learning modes:
- Face to Face sessions
Face-to-face sessions include lectures, tutorials, discussions, presentations and workshop activities promoting peer-to-peer learning.
- Online Learning Activities
Online learning activities incorporate tutorials and asynchronous discussions. These may consist of active interaction, participation and contributions in fora discussions, sharing resources and self-reflection exercises. Learners also contribute to the building of the community of practice by providing feedback to their peers as critical friends, enhancing the learner’s critical engagement throughout the study period.
How you’ll be assessed
The course comprises:
- Evening classes for part-time courses.
- Classes held throughout the day for full-time courses.
- Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
- Self-study hours comprising research, reading and assignment work.
Assessment
Assessment is carried out via two mandatory components:
- Modular Assessment
- Summative Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Additional Info
Upon successful completion of this course, students will be eligible for a 70% refund of the cost through the ‘Get Qualified’ scheme.**
Due to the modular structure of the course, you may also opt to take individual modules as stand-alone. The entry requirements still apply.***
*Prices are applicable to students who reside in Malta at the time of applying.
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to:
- Assist in operations activities.
- Monitor the design of products and services.
- Be responsible to assume the required roles and responsibilities.
- Assist in implementing strategy decision making in operations management.
- Carry out tasks in connection to planning and control.
Knowledge:
At the end of the module/unit the learner will have been exposed to the following:
- Defining operations management.
- Business development strategies.
- The role of the operations function.
- The operations manager roles and responsibilities.
- Operations model; layout and flow.
- Planning and control processes.
Skills:
At the end of the module/unit the learner will have acquired the following skills:
- Demonstrate the interlink operations, production and competitiveness in own operations management.
- Follow the operations management performance objectives of own company.
Module-Specific Communication Skills:
The learner will be able to:
- Discuss the importance and benefits of operations management and the main operations activities.
- Illustrate the operations manager’s roles and responsibilities.
- Discuss the nature of planning and control.
- Define operations management and its importance for good management.
- Describe the operations management performance objectives.
- Define capacity planning and control, inventory planning and control and the supply chain and control.
Module-Specific Learner Skills:
The learner will be able to:
- Evaluate own learning on main operations activities.
- Proceed to independently study more in depth the role of the operations function.
- Undertake further studies by independently analysing the operations managers’ decision-making processes to identify any weaknesses.
- Evaluate operations management performance objectives to determine means of improvement.
Module-Specific Digital Skills and Competences:
The learner will be able to:
- Navigate through the online learning platform to benefit from assignments, discussion boards, literature, tutorials etc.