Negotiation and Crisis Management  

Module Description

This module equips students with the strategic, analytical, and interpersonal skills required to manage high-stakes negotiations and respond effectively to crises within organisational and global contexts.

It explores key negotiation theories, conflict resolution strategies, and crisis management frameworks, with an emphasis on decision-making under conditions of uncertainty.

Students will engage with real-world case studies to examine how data, evidence, and behavioural insights can inform negotiation tactics and crisis responses.

The module develops the competence to lead under pressure, make sound decisions with incomplete information, and maintain organisational resilience through adaptive and ethical leadership. 

Entry Requirements

Candidates who apply for this course should hold: 

• Level 6 Degree. 

OR

• Level 5 Diploma or Higher Diploma related to the indicated areas and 4 years of relevant work experience preferably in positions aligned with the programme’s subject areas (subject to interview by Admissions Board), such as:  
• Mid-level or senior management roles (e.g., Department Manager, Project Manager, Operations Manager);  
• Strategic or functional leadership positions (e.g., Business Analyst, HR Business Partner, Marketing Manager, Financial Controller); 
• Entrepreneurial or consultancy roles within business or organisational contexts. 

Preference will be given to those applicants holding a: 

• A Level 6 degree in a related subject area; and (related) work experience.       

In the case of students who do not possess all the formal required academic qualifications, then the Recognition of Prior Learning (RPL) process could be applied such that if evidence of equivalent learning is found then the applicant could still be accepted in the course. RPL process will subject applicants to an interview held with a board of experts within the field, chosen specifically by IDEA College, so as to verify their experiences and prior learning. 

Students whose first language is not English will be required to demonstrate a good level of proficiency in the language (through IELTS certificate with a score of 6.0 or OET with a minimum score of B in speaking and at least C+ in listening, reading and writing, etc.). 

Target Audience

This programme is designed for professionals who aspire to advance into strategic management and leadership roles across diverse sectors. It is particularly suited for: 

• Emerging leaders and mid-career managers seeking to strengthen their managerial capabilities across business functions, including finance, operations, marketing, and human resources.  
• Experienced practitioners who aim to enhance their strategic thinking, innovation skills, and decision-making in complex business environments.  
• Professionals pursuing interdisciplinary expertise, such as those combining technical, operational, or entrepreneurial backgrounds with strategic business awareness. 

Career Paths

The Postgraduate Diploma in Business Administration opens opportunities for career advancement across a wide range of industries and organisational settings. Graduates will be equipped with the strategic, managerial, and analytical skills required to take on increased responsibilities in areas such as business operations, project management, business development, marketing, human resources, and organisational leadership. The programme prepares professionals to contribute effectively to strategic planning, lead teams, manage organisational change, and support business growth in both private and public sector organisations. It is particularly beneficial for individuals seeking progression into middle and senior management roles, as well as entrepreneurs and business owners looking to strengthen their leadership capabilities and drive sustainable organisational success. The qualification also provides a strong foundation for further postgraduate study, including progression to a Master of Business Administration (MBA).

How you’ll be assessed

The course comprises:

• Evening classes for part-time courses.
• Classes held throughout the day for full-time courses.
• Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
• Self-study hours comprising research, reading and assignment work.

Assessment

Assessment is carried out via two mandatory components:

• Modular Assessment

The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.