Employee commitment at Work

Learning Outcomes

Competences:

At the end of the module/unit the learner will have acquired the responsibility and autonomy to:

• Manage employees’ job expectations, illusive relationships, attributional processes, OCB as an indication of employee commitment and value OCB on organisational accomplishments
• Identify theoretical constructs on OCB and their applicability in organisational dimensions
• Achieve employee loyalty through impartial communication, motivating employees, promoting career development, acknowledge, praise good performance, exhibit ethical behaviour and encourage occupational wellbeing
• Measure employee commitment through data collection methods and analyse results
• Encourage team building

Knowledge:

At the end of the module/unit the learner will have been exposed to the following:

• Frameworks associated with Organisational Citizenship Behaviour
• Theoretical constructs such as; Barnard, Katz and Kahn, Blau, Roethlisberger and Dickson, Leader-Member Exchange (LMX) Theory, Williamson and Transaction Cost Economics and Ouchi
• The three component model of commitment; affective, normative and continuance commitment
• Why and how OCB might influence managerial evaluations of performance
• Employee loyalty implications on commitment

Skills:

At the end of the module/unit the learner will have acquired the following skills:

• Define the effects of cultural differences on Organisational Citizenship Behaviour
• Identify the reason why OCB might influence managerial evaluations of performance
• Define the importance of employee loyalty
• Identify data collection methods in measuring employee commitment
• Define employee trust in an organisational context

Module-Specific Judgment Skills and Critical Abilities:

The learner will be able to:

• Evaluate the implications of OCB on organisational dynamics and its implications for future research
• Analyse theoretical constructs and the three component model of commitment
• Critique the relationship between OCB and organisational effectiveness
• Assess various ways of achieving employee loyalty
• Critically examine data collection methods in measuring employee commitment
• Critically analyse the importance of team building in employee commitment

Module-Specific Communication Skills:

The learner will be able to:

• Illustrate theoretical constructs such as; Barnard, Katz and Kahn, Blau, Roethlisberger and Dickson, Leader-Member Exchange (LMX) Theory, Williamson and Transaction Cost Economics and Ouchi
• Describe the 3 component model of commitment; affective, normative and continuance commitment
• Promote the importance of employee loyalty and achieve it through impartial communication, motivating employees, promoting career development, acknowledge and praise good performance
• Discuss methods how to measure employee commitment
• Express one’s views impartially and highlight the importance of the employees’ jobs

Module-Specific Learner Skills:

The learner will be able to:

• Proceed to understand the effects of cultural differences on OCB
• Undertake further studies in the implications of Organisational Citizenship Behaviour for future research
• Evaluate own learning on why and how OCB might influence managerial evaluations of performance
• Proceed to evaluate the relationship between OCB and organisational effectiveness
• Undertake further studies in achieving employee loyalty

Module-Specific Digital Skills and Competences:

The learner will be able to:

• Navigate through the online learning platform to benefit from assignments, discussion boards, literature, tutorials etc.