Business Roles
Module Description
Like everything in life in a business environment, there are roles that one needs to play for everything to run smoothly and coherently.
Roles give a business structure, a form of unwritten rules which the players recognise and follow.
A good manager needs to be familiar with these roles, identify the best people to fill them and constantly nurture them. since
The success of an organization is closely tied to how effectively a manager leads, manages, and communicates with colleagues and team members.
By fostering a well-defined and supportive role structure, a manager ensures that each team member can contribute effectively, promoting overall organizational success and a cohesive working environment.
Entry Requirements
Candidates who apply for this course must possess:
- a qualification at MQF Level 4 (one ‘A’ Level or equivalent in any subject)
AND
- a pass in English* and Mathematics at MQF Level 3 (‘O’ Level or equivalent).
Preference is given to applicants having a year of work experience related to the field of study.
*Students whose first language is not English will be required to demonstrate evidence of an adequate level of English proficiency.
Target Audience
This course is targeted at people who wish to have a thorough background in management in order to progress further in their careers, such as:
- Supervisors
- Coordinators
- Assistant Managers
- Junior Managers
- Middle Managers
- Project Coordinators/ Project Managers
The target group can also be extended to groups that have significant management experience but lack a formal qualification, such as managing directors and officers.
Module / Unit Instructions
The proposed structure comprises a blended approach promoting the building of a community of practice via peer-to-peer learning. The structure uses primarily two dimensions of teaching-learning modes:
- Face to Face sessions
Face-to-face sessions include lectures, tutorials, discussions, presentations and workshop activities promoting peer-to-peer learning.
- Online Learning Activities
Online learning activities incorporate tutorials and asynchronous discussions. These may consist of active interaction, participation and contributions in fora discussions, sharing resources and self-reflection exercises. Learners also contribute to the building of the community of practice by providing feedback to their peers as critical friends, enhancing the learner’s critical engagement throughout the study period.
How you’ll be assessed
The course comprises:
- Evening classes for part-time courses.
- Classes held throughout the day for full-time courses.
- Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
- Self-study hours comprising research, reading and assignment work.
Assessment
Assessment is carried out via two mandatory components:
- Modular Assessment
- Summative Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Additional Info
Upon successful completion of this course, students will be eligible for a 70% refund of the cost through the ‘Get Qualified’ scheme.**
Due to the modular structure of the course, you may also opt to take individual modules as stand-alone. The entry requirements still apply.***
*Prices are applicable to students who reside in Malta at the time of applying.
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to:
- Evaluate the organisational behaviour of people in own company to determine response and character traits.
- Be responsible to allocate the necessary resources and tackle issues in time.
- Manage own team by leading it forward to a personal vision and involve team in activities of the organisation.
- Develop the skills of own employees to enable them to complete tasks.
- Ensure that information received is understood and the task carried out.
- Be responsible to take informed and good decisions when faced with a problem.
Knowledge:
At the end of the module/unit the learner will have been exposed to the following:
- The Value of Interpersonal Roles in Managing Organisations.
- Figurehead Roles.
- Leadership Roles and Models.
- Liaison Roles between Internal and External Stakeholders.
- The Value of Information Roles in Managing Organisations.
- Spokesperson Roles and Communication.
- Dissemination Role.
- Monitoring Internal and External Events.
- The Value of Decisional Roles in Managing Organisations.
- Entrepreneurship Models in Management.
- Allocating Resources.
Skills:
At the end of the module/unit the learner will have acquired the following skills:
- Provide a sense security to team members and show them they are protected.
- Employ changes to keep team members focused and stimulated.
- Apply the Howthorne effect to cater for employees’ needs and motivate organisational behaviour.
- Follow the managerial grid to conceptualise various management and leadership styles.
- Establish meaningful professional relationship at the place of work.
- Plan the communication styles according to the organisation’s visible communication culture.
- Participate in brainstorming activities with subordinates to hear their ideas and involve them in decision making
Judgment Skills and Critical Abilities:
The learner will be able to:
- Identify the key roles in business management.
- Determine Mintzberg’s 10 personal roles in business.
- Recognise subordinates needs and wants to understand their personality.
- Identify organisational communication in the complex structures as shown by Rogers and Rogers.
- Identify the visible communication culture of own organisation.
- Identify the 5 common managerial networks.
Module-Specific Communication Skills:
The learner will be able to:
- Explain how the ability to predict the behaviour of people in organisations is a critical tool of effective management.
- Describe the traits of an effective leader
- Define the term information role
- Communicate effectively using interpersonal and personal communication skills
Module-Specific Digital Skills and Competences:
The learner will be able to:
- Navigate through the online learning platform to benefit from assignments, discussion boards, literature, tutorials etc.