Managing People

Learning Outcomes

Competences:

At the end of the module/unit the learner will have acquired the responsibility and autonomy to:

• Manage interaction of employees with other i.e. forced vs forced
• Empower employees through open communication, encourage risk taking, define roles, inform employees of mistakes and provide feedback, share knowledge, acknowledge and reward self-development initiatives and encourage independence
• Implement change programmes for employee empowerment
• Evaluate the drivers of the changing workforce
• Create a relational aspect between the employee and the job
• Create a balance between job enlargement and job enrichment through talent management, career development and training and development

Knowledge:

At the end of the module/unit the learner will have been exposed to the following:

• Forced vs non-forced employee interaction
• Importance and benefits of empowering employees
• Workplace theories i.e. labour process theory, agency theory and exchange theory
• Job enlargement and job enrichment
• Developing an employees’ work relations through effective communication and listening skills, trust and respect, acknowledging one’s mistakes, compromise and embracing diversity

Skills:

At the end of the module/unit the learner will have acquired the following skills:

• Define forced vs non-forced employee interactions
• Identify consequences of working against empowerment
• Identify the benefit of implementing change programmes for employee empowerment
• Define a lean organisation and its key features
• Define the relational aspect between the employee and the job and was how the employee can develop one’s work relations

Module-Specific Judgment Skills and Critical Abilities:

The learner will be able to:

• Assess forced vs. non-forced employee interactions in terms of working towards a common goal, discrimination, conflict management and stress management
• Critically evaluate the importance and benefits of empowering employees
• Examine workplace theories such as; labour process theory, agency theory and exchange theory
• Evaluate drivers for the changing workplace such as; globalisation, technological advances and workforce expectations
• Evaluate the changing workplace i.e. cognitive knowledge, social and interpersonal abilities and the new psychological contract
• Critically assess job enrichment and job enlargement
• Critically assess management styles in employee relations

Module-Specific Communication Skills:

The learner will be able to:

• Illustrate the importance and benefits of empowering employees
• Discuss workplace theories such as; labour process theory, agency theory and exchange theory
• Promote drivers for the changing workplace such as; globalisation, technological advances and workforce expectations
• Explain the balance between job enlargement and job enrichment
• Discuss how an employee can develop one’s work relations through effective communication and listening skills, trust and respect, acknowledging one’s mistakes, compromise and embrace diversity

Module-Specific Learner Skills:

The learner will be able to:

• Evaluate own learning on the implication empowering employees has on the employee and organisation
• Proceed to study the drivers for the changing workforce and the changes involved such as; cognitive knowledge, social and interpersonal abilities and the new psychological contract
• Undertake further studies in creating a relational aspect between the employee and the job
• Undertake further studies in creating a balance between job enlargement and job enrichment

Module-Specific Digital Skills and Competences:

The learner will be able to:

• Navigate through the online learning platform to benefit from assignments, discussion boards, literature, tutorials etc.