Effective Communication Skills
Scope of Training
The aim of this course is to develop participants’ ability to focus on the outcome they want to achieve through communicating with a specific person/group of people.
Whether communicating one to one or with an audience, conveying messages effectively is one of the most powerful skills for achieving your objectives.
Entry Requirements
There are no entry requirements for this course.
Target Audience
- Section Leaders
- Middle Managers
- Team leaders
- Professionals who would like to improve their communication skills
Course Objectives & Benefits
By the end of the training programme, participants should be able to:
- Define goals for more effective communication
- Create an open environment for communication
- Build stronger relationships through powerful communication
- Understand others’ communication styles and needs
- Facilitate effective team and meeting communications
- Use Emotional Intelligence to deal with difficult situations
Additional Info
- Duration: 1 week
- Contact hours: 12 hours
- The course consists of 3 sessions of 4 hours each
- Sessions will be held either morning or afternoon
- Successful candidates will be awarded a Certificate of Attendance
Professional
On-demand