Managing Organisations and People
Module Description
This module introduces learners to the management of people and organisational processes, with attention to the management practice in healthcare sector.
It explores the functions of management and the critical role of effective human resource management and leadership of the business enterprise.
Key managerial decisions covered include: effective teamwork, marketing, and the central role of leadership in all areas of the business enterprise.
This module encompasses the functions and processes of management whilst providing opportunities to introduce organisational behaviour, human resource management, and cross-cultural management.
Entry Requirements
Candidates who apply for this course must possess one of the following:
- a Level 6 degree in a related field;
OR
- a Level 5 diploma or higher diploma and 5 years’ work experience in a supervisory or managerial role.
Preference is given to applicants having a Level 6 degree in a discipline related to the healthcare industry and a minimum of 3 years’ work experience in management within the sector.
Target Audience
The programme is mainly targeted at:
- Nurses and Midwives;
- Nursing Managers;
- Ward Managers;
- Clinic /Department Managers;
- Physiotherapists;
- Social Workers;
- Doctors;
- Professionals allied to medicine, such as paramedics;
- Staff within the pharmaceutical and medical devices industries;
- General Managers without clinical qualifications.
Career Paths
The programme aims to prepare you for senior posts such as
- Chief Executive Officer
- Managing Director
- Head of Department of any healthcare entity such as a hospital, clinic or ward, amongst others.
How you’ll be assessed
The course comprises:
- Evening classes for part-time courses.
- Classes held throughout the day for full-time courses.
- Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
- Self-study hours comprising research, reading and assignment work.
Assessment
Assessment is carried out via two mandatory components:
- Modular Assessment
- Dissertation Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to:
- Critically assess and apply the necessary characteristics and roles of a managers in Healthcare systems in context of management theory.
- Critically evaluate and be able to draft the plan of the HR processes and procedures which best suit a Healthcare organisation (public or private)
- Critically analyse and apply the Principles of Management as per Fayol’s model which are specifically relevant to healthcare systems.
- Critically reflect on and appraise the utility of the theories related to culture and managing cultural diversity for treatment of staff and patients.
- Use both managerial as well as leadership theoretical concepts to manage own Healthcare organisation.
- Critically reflect on and apply the theories related to Marketing in Healthcare.
Knowledge:
At the end of the module/unit the learner will have been exposed to the following:
- Critically analyse management theories such as: Scientific Theory by Frederick W. Taylor, Administrative Theory by Henri Fayol, Bureaucratic Theory by Max WeberHuman Relations Theory by Elton Mayo in context of Healthcare organisations.
- Critically evaluate concepts and functions of strategic Human Resource Management in context of healthcare systems.
- Critically analyse the principles of Marketing and their application in Healthcare.
- Critically analyse organisational behavioural concept and issues in the context of organisational behaviour theories, models and concepts.
- Critically analyse Fayol’s 14 Principles of Management.
- Critically analyse and evaluate implications of cultural diversity on organisational management and its importance in Healthcare.
- Critically appraise a key challenges in healthcare systems in context of organisational theory (rational system perspective, division of labor, modernization theory, bureaucratic theory, and contingency theory)
- Critically analyse and evaluate how a Healthcare manager might monitor and evaluate current management practice, strategy and leadership in own organisation in relation to organisational and management theories.
Skills:
At the end of the module/unit the learner will have acquired the following skills:
- Assess the functions of Management within various Healthcare organisations in relation to management theory.
- Critically evaluate the current Management styles and structures of a Healthcare organisation.
- Evaluate the strengths, weaknesses, opportunities and threats of the current Marketing strategy in a Healthcare organisation.
- Critically assess the links between strategy, management, implementation and evaluation.
- Analyse intrinsic and extrinsic rewards and their short and long term effects.
- Evaluate the effects of globalisation and technological advancements in Healthcare Management.
- Evaluate the implication of cultural diversity on management at own Healthcare organisation.
- Critically assess the implications of evolving ethical issues in the workplace.
Module-Specific Digital Skills and Competences:
The learner will be able to:
- Navigate through the online learning platform to find assignments, discussion boards, literature, tutorials etc.