Managerial and Operational Aspects of Insurance

Module Description

This module will provide students with the relevant knowledge on managerial and operational aspects of an insurance business and will obtain a clear and consolidated understanding of how insurance businesses are strategically managed. Students will also be acquainted with leadership theories and styles that best support organisational development. 

The module covers contemporary issues in management and leadership encountered by insurance businesses. Students will learn why the management of insurance businesses might differ from other industries and will be able to understand why decision making under uncertainty might require different managerial skill sets.  

The module also covers operating models and the use of technology and systems to gain operational efficiencies and high-functioning businesses. 

Target Audience

• People seeking for academic advancement within this area of study.
• Individuals who have been working professionally in the industry for a number of years and would like to substantiate their knowledge through a recognised qualification and/or are looking to move ahead in their careers.

Career Paths

The potential positions for which this programme aims to prepare could be and are not limited to:

• Claims: Claims Handler, Surveyor, Claims Senior Executives
• Insurance Compliance Officer
• Insurance Advisor
• Insurance Business Analyst / Consultant.
• Insurance Operations Senior Executives.
• Insurance Product and Business Development Senior Executives.
• Risk Management Senior Executives.
• Underwriting Senior Executives.
• Anti-Money Laundering Managers.
• Money Laundering Reporting Officer and their deputies and managers with responsibilities for internal AML controls.

How you’ll be assessed

The method of assessment is assignment-based.

The course comprises:
• 6 lectures per module;
• 3-hour lectures (evening);
• 12 hours of online content per module, comprising synchronous online discussions, tutorials and/or videos.