Undergraduate Certificate in Retail and Store Management

MQF Level 5

Undergraduate Certificate

Retail and Store Management

TBC 2024
Price  (Local/EU)
Part-Time: 14 months
Full-Time: 8 months
ECTS Credits
Get Qualified Logo

Get 70% back via Tax Credit

€3,500 refund on this course

Course Description

This programme provides students with knowledge and understanding of retail and store management and aims to help them build the skills required for professional practice in retailing as related to retail environment, strategy, negotiations, customer experience, and people management.

Entry Requirements

Candidates who apply for this course will possess:

  • A qualification at MQF Level 4 (one ‘A’ Level or equivalent in any subject) and a pass in English Language and Mathematics at MQF Level 3 (‘O’ Level or equivalent).

Target Audience

This programme targets:

  • People within retail sector and other individuals aspirating for professional and academic advancement in retail and store management.

Career Paths

The possible positions for which this programme aims to prepare you for include, but are not limited to:

  • Store Assistant
  • Sales Representative
  • Retail Customer Care Representative
  • Visual Merchandiser


You are required to complete all 5 compulsory modules (30 ECTS), to fulfil the requirements of this Undergraduate Certificate

How you’ll be assessed

The method of assessment is assignment-based.

The course comprises of:

  • 6 lectures per module;
  • 3-hour lectures;
  • 12 hours of guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos;
  • Self-study hours comprising research, reading and assignment work.



Overall assessment weighting for each theory-based module consists of: Assessment of each module consists of two assignments, each carrying a weighting as below:

a) Assignment One carries 20% of total module mark achieved. b) Assignment Two carries 80% of total module mark achieved. For successful completion of a study module the student is required to achieve a minimum of 50% pass mark in both assignments.

The overall grade achieved for each module is calculated as the sum of:

  • 20% of the mark achieved for Assignment One; and
  • 80% of the mark achieved for Assignment Two

Course Intake Dates

TBC 2024

Learning Outcomes

For Knowledge:

The learner will be able to:

  • Identify the market and management theories, typical structures, and trading formats of a range of retailer channels.
  • Define the characteristics of retailing and the key factors influencing retail environment.
  • Develop comprehensive understanding of retail strategy and its design, implementation, and assessment based on consumer needs and market changes; · Describe the actions taken to acquire and retain customers and what tools to use to create excellent customer experience.
  • Define inventory management practices used in retail settings.
  • Identify management and leadership functions, styles and tools to motivate workers in retail settings.
  • Identify communication and negotiation techniques used in retail and store management context.
Get Qualified
Interest-free payment plans
Skip to content