Change Management
6 Credits (ECTS)
Change Management
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€543 refund on this module
Module Description
Change can come in different forms, be it growth, investment, cut backs, restructuring, technological advancement and market fluctuations; it is inevitable and without change a company or business gets stuck in a rut and eventually dies.
In today’s fast changing world, a manager needs to be constantly on the alert for these changes and to ensure to plan and foresee such changes.
Technological advances have brought about many changes in the Healthcare industry, both in the provision of Healthcare services and the supply/sale of Healthcare products and pharmaceuticals.
Healthcare Managers must therefore have their ‘finger on the pulse’ and constantly look out for changes in trends and ways through which to improve their product or service provision.
This module will equip the learners with information on how to manage change in their organisation, from communicating a new vision, objective or target to colleagues, teams and other relevant stakeholders, to planning, developing and implementing the changes in the organisation.
It will also encourage them to develop skills in coping with negative reactions to change, overcoming obstacles and facing challenges within their own organisation by equipping them with various useful tools and techniques.
Entry Requirements
Candidates who apply for this course must possess one of the following:
- a Level 6 degree in a related field;
OR
- a Level 5 diploma or higher diploma and 5 years’ work experience in a supervisory or managerial role.
Preference is given to applicants having a Level 6 degree in a discipline related to the healthcare industry and a minimum of 3 years’ work experience in management within the sector.
Target Audience
The programme is mainly targeted at:
- Nurses and Midwives;
- Nursing Managers;
- Ward Managers;
- Clinic /Department Managers;
- Physiotherapists;
- Social Workers;
- Doctors;
- Professionals allied to medicine, such as paramedics;
- Staff within the pharmaceutical and medical devices industries;
- General Managers without clinical qualifications.
Career Paths
The programme aims to prepare you for senior posts such as
- Chief Executive Officer
- Managing Director
- Head of Department of any healthcare entity such as a hospital, clinic or ward, amongst others.
How you’ll be assessed
The course comprises:
- Evening classes for part-time courses.
- Classes held throughout the day for full-time courses.
- Guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos.
- Self-study hours comprising research, reading and assignment work.
Assessment
Assessment is carried out via two mandatory components:
- Modular Assessment
- Dissertation Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to:
- Critically analyse and communicate the opportunities to achieve strategic leadership.
- Critically evaluate the importance of change management in a changing and dynamic Healthcare provision environment where competition is constantly increasing (especially in the private sector)
- Communicate plans to implement changes with relevant stakeholders effectively in own Healthcare organisation.
- Monitor the plan for change to ensure successful management and completion.
- Follow the process of investment decision making when taking decisions for own company.
- Gather feedback from relevant stakeholders before, during and after the change process is implemented in own organisation.
- Use various tools and techniques to manage change and overcome barriers, negative impacts and miscommunication.
Knowledge:
At the end of the module/unit the learner will have been exposed to the following:
- Critically analyse the Healthcare organisation’s core competencies as they relate to change management principles.
- Critically analyse the principles of change management.
- Critically analyse the different types of changes.
- Identify and evaluate the stages in the change process.
- Analyse the impact of change on internal and external environment.
- Critically evaluate why one would run feasibility studies at the outset of the change management process.
- Critically analyse the tools and techniques used to assess the value and impact of the change in own Healthcare organisation.
- Critically analyse the elements which make up a realistic change management plan or strategy.
Skills:
At the end of the module/unit the learner will have acquired the following skills:
- Critically analyse the importance of using Star Model to healthcare strategic planning.
- Appraise the drivers of change and their likely impact on Healthcare organisations such as own.
- Analyse the impact of change on internal and external environment.
- Critically analyse and plan for change in a Healthcare organisation.
- Conduct a feasibility study to improve change strategy and action plan at the outset.
- Measure the costs and benefits of change in own Healthcare organisation.
- Demonstrate the scope of tools and techniques used for measuring the effects of change.
- Critically analyse and set the requirements of a realistic and achievable change management plan for own Healthcare organization.
- Critically analyse and manage different types of changes.
Judgment Skills and Critical Abilities:
The learner will be able to:
- Examine the ethical and social implications of change in own Healthcare organisation.
- Evaluate the nature and function of organisational culture in relation to managing change.
- Investigate the importance and requirements of a communication strategy for the management of change in own Healthcare organisation.
- Assess the role of knowledge management models in context of change management.
- Assess the short and long term objectives in the change action plan for own
- Healthcare organisation § Distinguish between change management and implementation in private vs. public Healthcare organisations.
Module-Specific Communication Skills:
The learner will be able to:
- Communicate feedback to key stakeholders during different stages of change implementation.
Module-Specific Learner Skills:
The learner will be able to:
- Critically analyse case studies which demonstrate effective and non-effective practices in change management in Healthcare organisations (public and private)
- Identify new tools one could adopt to help manage change in a Healthcare organisation such as own.
- Assess the impact of change on own Healthcare organisation looking at operations, staff, patients and other relevant aspects and stakeholders.
- Analyse further the link between project management skills and techniques as well as change management skills and techniques.
Module-Specific Digital Skills and Competences:
The learner will be able to:
- Navigate through the online learning platform to find assignments, discussion boards, literature, tutorials etc.