Communication Skills for Property Agents

Additional Info

Upon successfully completing the course, students will be eligible to get 70% of their fees back through the ‘Get Qualified’ Scheme. **

*Prices are applicable to students who reside in Malta at the time of applying. 

**Terms and conditions apply.  

*** For the price of individual modules, please contact the IDEA Academy team.  

Learning Outcomes

Competences:

• Facilitate effective team and meeting communication.
• Adapt to other communication styles.
• Structure ideas in a clear and coherent manner.
• Deal with conflicts using listening skills.
• Acquire effective marketing and advertising skills.
• Utilise different sales strategies and techniques to engage audience.

Knowledge:

• Set clear communication objectives.
• Establish clear understanding of roles.
• Navigate employee management.
• Clarify the requirements and processes that are most effective to achieve communication outcomes.
• Identify and utilise common ground for successful interactions.
• Discuss the importance of effective leadership.
• Discuss the important role of human resources in an organisation.
• Become conscious about the importance of good marketing and advertising in real estate.
• Learn about advertising and marketing ethics.
• Discuss the various consumer regulations of the market.
• Familiarise oneself with effective sales strategies and techniques in real estate.
• Discuss sales forecasting techniques.
• Discuss the importance of general etiquette both in a professional and personal environment.

Skills:

• Discuss different audiences and their communication needs.
• Facilitate team communication.
• Apply the appropriate style and language to communicate ideas clearly, accurately, and vividly.
• Use stance, movement, gestures, facial expressions, and eye contact to convey message and engage with the audience.
• Use visual aids which are appropriate and relevant to different audiences.
• Apply effective leadership skills to various scenarios.
• Comply with the necessary advertising and marketing ethics.
• Put to practice diverse sales strategies and techniques.
• Learn how to deal with different client behaviour and expectations.
• Use proper etiquette when interacting with clients and colleagues.

Module-Specific Learner Skills:

• Apply effective marketing and advertising skills in a real estate environment.
• Use verbal and non-verbal communication to express one’s ideas.
• Utilise different interpersonal (listening, verbal, non-verbal, written, etc., skills) skills to convey an idea/concept clearly.

Module-Specific Digital Skills and Competences:

• Navigate through the online learning platform to find assignments, discussion boards, literature, tutorials, etc.