Digital Skills for Retail

Module Description

Digital technology affects almost every aspect of our personal and professional lives, transforming many industries including retail. This module aims to help students explore the meaning of digital and how it is changing the way we work and live. The students will also discover digital’s impact on retail industry and consider the opportunities and challenges it brings including data transforming customer experiences and operations and the increasing impact of connected devices and automation.

Entry Requirements

Candidates who apply for this course must possess a pass in English Language* and Mathematics at MQF Level 3 (‘O’ Level or equivalent). 

*Students whose first language is not English will be required to demonstrate evidence of an adequate level of English proficiency.  

Target Audience

This course is targeted at people within the retail sector and other individuals aspiring for professional and academic advancement in retail operations. 

Career Paths

The possible positions for which this programme aims to prepare you for include, but are not limited, to:   

• store assistant  
• sales representative  
• retail customer care representative  
• visual merchandiser 

How you’ll be assessed

You will complete a combination of written and practical assessments, which will vary depending on the module choices you make. You can expect to complete coursework and exams, as well as presentations and reports.