Hospitality Operations Management

MQF Level 7

6 Credits (ECTS)

Hospitality Operations Management

Start
TBA 2023
Module Type
Compulsory
Price
€875
ECTS Credits
6 Credits (ECTS)
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Get 70% back via Tax Credit

€613 refund on this module

Module Description

This module provides grounding in core theoretical concepts, principles and processes associated with operations management related to hospitality organisations. Participants will challenge, critique, analyse, evaluate and synthesize ideas and concepts in the context of their hospitality experience.

The module is designed to familiarize the student with benchmarking and operations analysis tools and techniques used in the hospitality industry. The course covers both the process of internal and external benchmarking as well as the analysis of marketing, financial, operational and guest satisfaction metrics. The course also focuses on multi criteria decision analysis (MCDA) as also the analysis and performance critique of multi-unit operations.

Entry Requirements

Candidates who apply for this course must possess one of the following: 

  • a Level 6 degree and 3 years’ work experience;  

 

OR  

  • a Level 5 diploma or higher diploma and 5 years’ work experience in a supervisory or managerial role. 

 

Preference is given to applicants having a Level 6 degree in a discipline related hospitality and a minimum of 3 years’ work experience in management within the industry. 

Target Audience

This course is targeted at hospitality professionals with supervisory and/or middle management experience such as:   

  • event manager/coordinator 
  • restaurant manager 
  • reception manager 
  • shift manager/supervisor  
  • marketing and sales manager  
  • guest services manager/supervisor 
  • housekeeping manager/supervisor 
  • special events manager 
  • room service manager 

The target group may also be extended to positions such as that of wedding manager, transport manager, maintenance manager, operations manager, marketing manager, conference manager and even that of general manager. 

Career Paths

This programme aims to prepare you for senior posts such as that of general manager, head of department or the events director of any hospitality organisation, such as cruise liners, hotels, spas, restaurants and casinos, amongst others.  

How you’ll be assessed

This is a part-time programme and will typically take 30 months to complete. The programme comprises a total of 10 modules. The method of assessment is assignment-based.  

The course comprises:  

  • 6 lectures per module; 
  • 3-hour lectures (evening); 
  • 12 hours of online content per module, comprising asynchronous online discussions, tutorials and/or videos 

 

Assignment
Discussions

Module Intake Dates

TBA 2023
Malta
Price
€875

Additional Info

Reading for the entire Master of Science (M.Sc.) in Hospitality Management as presented in this brochure costs €9,775.*  

Upon successful completion of this course, students will be eligible for a 70% refund of the cost through the ‘Get Qualified’ scheme.** 

Due to the modular structure of the course, you may also opt to take individual modules as stand-alone. The entry requirements still apply.***  

*Prices are applicable to students who reside in Malta at the time of applying. 

**Terms and conditions apply.  

*** For the price of individual modules, please contact the IDEA Academy team.  

Accredited
International
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Open Days 2023Join us at our campus and let us answer your questions

We are very excited to invite you to the IDEA Academy Open Days from 8th June-10th June 2023!

During this event, you will have the opportunity to:

  • Visit the campus including campus tours
  • Attend informational sessions
  • Get access to exclusive savings (15% Discount!!)
  • Free career, interview or CV building consultation

Book your session with our IDEA Representatives today to avoid disappointment :
Naomi – IDEA Academy Executive
Roxanne – IDEA Academy Executive
Martina – IDEA Recruitment Consultant

The IDEA Academy Open Days will be held on:

  • Thursday 8th June: 9 am to 7 pm
  • Friday 9th June: 9 am to 5 pm
  • Saturday 10th June: 9 am to 12 pm
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