Undergraduate Diploma in Hospitality

MQF Level 5



TBC 2024
Price  (Local/EU)
Price  (Non-EU)
Part-Time: 13 Months
ECTS Credits
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Course Description

The hospitality industry is vast and fast-growing. It encapsulates service-centred businesses such as hotels, restaurants, wellness centres, cruises and tourism.

The programme will delve into the service businesses in hospitality and cover overarching areas such as operations, finance, health and safety, work ethics, communication, customer care, supervisory skills and consumer behaviour.

You will also look into contemporary issues related to hospitality, as well as innovation in hospitality.

Entry Requirements

Candidates who apply for this course must possess the following:

  • a qualification at MQF Level 4 (one ‘A’ Level or equivalent in any subject);


  • a pass in English Language and Mathematics at MQF Level 3.

Preference is given to applicants having a year of work experience in an area related to this study programme.

Target Audience

This course is targeted at:

  • individuals seeking academic and professional advancement in Hospitality;
  • mid-career break professionals looking for opportunities to return or change their career.

Career Paths

The possible positions for which this programme aims to prepare you for include, but are not limited to:

  • front office manager
  • operations supervisor/manager
  • guest relations manager
  • casino manager
  • cruise ship supervisor
  • spa manager
  • events executive
  • wedding coordinator
  • food operations manager
  • housekeeping manager

How you’ll be assessed

This is a part-time programme and will typically take 15 months to complete. The programme comprises a total of 10 modules. The method of assessment is assignment-based.

The course comprises:

  • 6 lectures per module;
  • 3-hour lectures (evening);
  • 12 hours of guided learning, presentations, comprising synchronous online discussions, tutorials and/or videos;
  • Self-study hours comprising research, reading and assignment work.



The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.


Course Intake Dates

TBC 2024

Learning Outcomes

The learner will be able to:

  1. Understand the roles and functions of hospitality and its impact on local and global economy.
  2. Develop the body of knowledge about consumer behaviour, contemporary issues in hospitality and prevalent trends related to business development and innovation.
  3. Recognise and assess the needs of hospitality customers and understand the importance of applying customer care and communication skills to deal with customers and other stakeholders.
  4. Evaluate relevant specialist theory and practice related to operations, finance and cashier management in the context of hospitality industry.
  5. Analyse ethical and health and safety issues related to hospitality in complex business situations.
  6. Develop a comprehensive understanding of the importance of having HR, teamwork and leadership competencies in hospitality context.

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